Department: Technical Services / Operations
Reports To: Technical / Operations Manager
Location: On-site (field), Workshop & Projects
1. Role Purpose
The Lighting Technician – Team Lead is responsible for leading and supervising lighting installation teams while also performing advanced fault diagnosis, remedial work at customer sites, and workshop-based luminaire repairs. The role ensures installations are executed to specification, faults are efficiently resolved, and workmanship meets company quality and safety standards.
2. Key Responsibilities
A. Team Leadership & Site Supervision
- Lead, supervise, and coordinate lighting installer teams on project and service sites.
- Allocate daily tasks and ensure work is completed according to drawings, schedules, and technical requirements.
- Provide on-site technical guidance and problem-solving support to installers.
- Monitor workmanship quality and ensure compliance with company standards and safety regulations.
- Conduct toolbox talks and enforce safe working practices.
- Mentor and train installers to improve technical skills and installation quality.
- Liaise with project managers, site supervisors, and clients to coordinate activities and resolve site issues.
B. On-Site Fault Assessment & Remedial Work
- Diagnose lighting system faults at installed sites, including electrical, driver, control gear, and installation-related issues.
- Identify root causes and define corrective actions required.
- Perform minor and intermediate on-site repairs where feasible.
- Recommend workshop repairs or component replacement for complex failures.
- Compile clear technical reports detailing faults, remedial work, and recommendations.
C. Workshop Luminaire Repairs
- Assess, repair, and test faulty luminaires returned to the workshop.
- Diagnose component failures (LED modules, drivers, surge protection, connectors, thermal management).
- Conduct electrical safety and functional testing after repair.
- Maintain accurate repair documentation and service records.
D. Quality Control & Compliance
- Inspect completed installations to ensure they meet design, quality, and safety standards.
- Identify recurring installation or product issues and provide feedback for continuous improvement.
- Ensure repaired luminaires are fit for service prior to redeployment.
- Uphold all relevant electrical and occupational health & safety regulations.
E. Reporting & Administration
- Complete site reports, job cards, and repair documentation accurately and timeously.
- Track material usage and report shortages or recurring failures.
- Provide technical input for warranty, RMA, and remedial cost assessments.
3. Skills & Competencies
Technical
- In-depth knowledge of LED lighting systems, drivers, and control gear.
- Strong electrical fault-finding and diagnostic skills.
- Ability to read and interpret lighting layouts, wiring diagrams, and schedules.
- Experience with lighting control systems (DALI, 0–10V, sensors) advantageous.
Leadership & Interpersonal
- Proven ability to lead and motivate installation teams.
- Strong communication and coordination skills.
- Ability to manage site activities under time and quality constraints.
- Coaching and mentoring capability.
4. Minimum Requirements
- Electrical trade qualification or relevant technical certification equivalent to NQF4
- Minimum 3–5 years’ experience in lighting installation, fault-finding, and repairs.
- At least 1–2 years in a supervisory or team lead role.
- Valid driver’s licence and willingness to travel.
- Medically fit for site work, including working at heights.